Rotate your API keys without breaking production.
Old keys stay live for 24 hours after rotation. Extend to 7 days from Security settings.
Read the guide →agentic
by design,
It doesn't just answer — it resolves.
Most chatbots can only chat. Each Echo — the support agent you train — actually resolves the request, drawing on what you've taught it and acting on its own, so more conversations end solved.
Reasoning
1.2s · picking tools
ƒ Knowledge lookup · "camping kettles"
858ms · 3 chunks · 92% match
ƒ Check Stock · KET-2L
813ms · 14 in stock
Answer Generation
drafting…
transparent
by default.
It doesn't just reply — it shows its work.
Sources, model, tokens, dollars, tool calls, confidence — all visible on the reply itself. We call it the receipt. No black box, no credits to decode, no "trust us" pricing.
14-day free trial No credit card One plan · $20/mo per workspace Web · WhatsApp · Slack
Knowledge Hub
Train it on what
you already have.
URLs, files, manual content, or pinned Q&A. Auto-sync keeps pages fresh, and every reply logs the exact sources it drew from — you see them in the dashboard.
URLs
Add any page or sitemap. We crawl, chunk, and embed it — then refresh on the schedule you set.
acme.com/docs/api/keyssynced 2h ago
acme.com/pricingsynced 2h ago
acme.com/changelogsyncing…
Files
Drop PDFs, Word, Markdown, plain text — parsed and chunked automatically before the agent ever sees them.
PDFrefund-policy-2026.pdf
DOCXsupport-runbook.docx
PDFtier-comparison-scan.pdf
Manual content
Paste in things you haven't published yet — internal notes, ad-hoc policies, onboarding steps, scripts.
We refund unused months on annual plans, prorated to the day. New plans start the same day; the old plan stays active until period end. Refunds land within 5 business days.
Pinned Q&A
Lock the answer for a specific question. The Echo returns it verbatim instead of paraphrasing.
Do you offer student discounts?
Yes — 50% off any plan with a valid .edu address. Email us a screenshot and we'll apply it the same day.
Channels
One Echo. One brain.
Wherever your customers ask.
The widget is the primary surface. WhatsApp and Slack are live now — same knowledge base, same assistant settings, same answers. Instagram and Messenger are on the roadmap.
Web widget
LiveDrop one script tag in your site's <head> and the Echo appears as a floating chat. Domain-restricted by default.
Connect a WhatsApp Business number. Inbound is free; the Echo's reply uses your allowance. Meta's platform fees are separate.
Hey, is the studio open Saturday?14:01
Yes — Saturdays 10–4, walk-ins welcome. Anything else I can help with?14:01 ✓✓
Perfect, see you at 2!14:02
Slack
LiveMention the Echo in an assigned channel, DM it, or use Slack's AI assistant — same knowledge, same answers, right in the thread.
#support
JR
Jordan
@echoease do we prorate annual refunds?
e
echoeaseApp
Yes — prorated to the day, refunded within 5 business days.
Customize
Your brand, your voice,
your choice of model.
Name it, drop in a logo, write the welcome and suggested questions, tune brand colors and the model — then watch the live preview update as you edit. Position, size, mode, tone, temperature, memory: every knob lives in the same panel.
AppearanceEcho AI
Logo
Aacme-mark.svg×
61 / 100
Suggested questions · 3/3 · 2 paired with Q&A
Brand colors · bubble & text auto-derive
Primary#0F172A
User bubbleblended
User textcontrast ✓
AIEcho AI
AI model · 26 across 11 providers
GPT 5.6 Luna New
OpenAI · est. with RAG~$0.0047 / msg
Live preview
acme.com/docs/getting-started
AAcme Product Pricing Docs Sign in
Docs · Getting started
Set up your account in under 5 minutes.
model gpt-5.6-luna · ~$0.0047/msg saves on edit
Topics & Coverage
See the gaps.
Close them with docs.
Every customer question gets clustered into a topic, and every answer gets a coverage verdict — Covered, Weakly Covered, or Not Covered. See a gap → add docs → the next reply on that topic is covered.
Refunds & cancellations
42 questions · last 7d
39 covered3 weak
CoveredAPI key rotation
18 questions · last 7d
15 covered3 weak
CoveredWebhook retries
11 questions · last 7d
3 covered4 weak4 gaps
Not CoveredMulti-tenant pricing
7 questions · last 7d
1 covered2 weak4 gaps
Not CoveredPricing · in dollars One plan.
One plan.
Every cent visible.
$20/month per workspace — your first Echo and $20 of usage included each cycle. Extra Echoes are $5/month each. Every reply shows its cost in dollars — to the cent. Going over is opt-in and capped at a ceiling you set.
Free trial
$5.00
of real usage included ~120 questions in a typical eval
- Train it on your docs and URLs
- Turn on its tools, watch a real run
- Read the receipt on every reply
Echo Base
$20/ month, per workspace
Includes a $20 usage balance, refilled each cycle. Auto-reload optional, with a monthly cap.
Knowledge HubURLs, files, manual, Q&A
26 hand-picked modelsOpenAI · Anthropic · Google · xAI · Mistral · DeepSeek + more
All channelsweb widget, WhatsApp, Slack
Analytics & receiptscoverage, cost, decision trails
Add-ons · à la carteprorate from day-of
Extra Echoes
+ $5/Echo/moExtra Members
+ $3/member/moWhite Label
+ $5/slot/moCost calculator
Tokens in / question800
Tokens out / question250
Questions / month1,000
G
Gemini 3.5 Flash Lite Google
M
Mistral Large 3 Mistral
O
GPT 5.6 Luna OpenAI
A
Claude Sonnet 5 Anthropic
Bar shows monthly cost against your $20 included — amber means you’d top up. + 22 more models
Things people
actually ask.
Each answer is tagged by which half of the motto it belongs to — so you can sanity-check the brand against the reality.
AGENTIC — how it acts
TRANSPARENT — how it shows you
agenticWhat can the agent actually do?
By default, each Echo searches its trained knowledge and composes grounded answers. From the Tools panel you turn on the extra tools it can use, per Echo — lead capture, and, once you connect a store, product search, stock checks, and category browsing.
transparentWhat's on every receipt?
Sources used, tools called, model name, in/out tokens, dollar cost, end-to-end latency, and a calibrated confidence score with its coverage verdict — Covered, Weakly Covered, or Not Covered. The full decision trail (every tool input + output) lives one click deeper, in the dashboard.
agenticWhat happens when it doesn't know?
When coverage is weak, the Echo says so out loud — "I don't have a source for that" — and offers to escalate to a human, open a ticket, or ask the customer for more detail. Never silently confident.
transparentWhy dollars instead of credits?
Credits hide cost behind a multiplier. Echoes meter in dollars: every reply shows its cost; the bill matches the sum; auto-reload is set in dollars with a monthly cap. Your finance team can read it without a glossary.
agenticAre tool calls safe?
Tools are scoped per Echo — you choose which ones it can use. Every tool it ships with today is read-only (knowledge, product, and stock lookups) or form-based (the visitor fills in the lead-capture form themselves), so nothing writes to your systems on its own. Store tools only switch on once you connect a store, and the agent is capped on how many times it can call any one tool per turn.
transparentCan a customer see all this?
Customers get the answer — clean and simple. The receipt is yours: open any reply in the dashboard's Conversations view and the message drawer shows its sources, tools, tokens, cost, and the full decision trail. The playground shows the same detail while you test.
agentic by design · transparent by default
Train it in minutes.
Every reply shows its work.
The receipt is the product.
14 days free · no card required